Changes

Learn about recent and upcoming changes to the TRICARE program. 

Looking for Regional Contractor Information?

Check out the East Region (Humana Military) or West Region (TriWest Healthcare Alliance) pages.

Change Description
TRICARE regional contract changes (effective Jan. 1, 2025)

New TRICARE contracts started Jan. 1, 2025. Here’s what you need to know:

  • Humana Military remains the regional contractor for the East Region.
  • TriWest Healthcare Alliance is now the regional contractor for the West Region.
  • Six states (Arkansas, Illinois, Louisiana, Oklahoma, Texas, and Wisconsin) formerly in the East Region moved to the West Region.
  • Live in the West Region?
    • Customer support: Contact TriWest at 888-TRIWEST (888-874-9378) for all customer support.
    • Referrals and authorizations:
      • Do you have TRICARE Prime? The referral approval waiver has now expired. Starting July 1, 2025, you should follow all standard referral processes.
      • TriWest will accept unexpired referrals and pre-authorizations issued by the previous contractor through their expiration date or Sept. 30, 2025, whichever comes first.
      • Point-of-service fees are waived through Sept. 30, 2025.
Extension of National Guard or Reserve survivor benefits (effective Oct. 1, 2025)

Survivors of non-activated National Guard or Reserve members who had TRICARE Reserve Select coverage at the time of their sponsor’s death may continue their TRS coverage. Effective Oct. 1, 2025, they can purchase or continue coverage for up to three years from the date of the sponsor’s death.

Last Updated 6/30/2025